Shipping Policy

We proudly provide free shipping if your order over $19.99 with standard delivery. we ship the package by ourselves, not drop shipping, each products from us will be checked rigorously to ensure they are flawless.

Please note that we require 1 to 3 working days on average to fulfill your order before dispatching it. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, estimated delivery time is between 7 to 15 business days. Please consider any holidays that might impact delivery times.

For pre-ordered or back-ordered items:

If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available. So if you ordered more than one item on a single order and receive only a part of your item don’t worry, you will receive your other items shortly after.

Wrong address disclaimer:

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is
always a small window to correct an incorrect shipping address. Please contact us immediately at support@footdeadskinremover.com. if you believe you have provided an incorrect shipping address.

What if the item(s) i received are defective/incorrect/damaged/missing?
Please contact us within 7 days from receiving your order if you received defective/incorrect/damaged/missing items, also please include your order number, photos of the item(s), we will do our best to resolve your case as soon as possible!

Will I have to pay international Taxes And Duties?

There is always no extra Custom fee. But the recipient will be fully responsible for the charges if there are any. Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. This is just a general guideline and you should contact your customs office for specific amounts and percentages.
We cannot control and is not responsible for any duties/taxes applied to your package. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country; please contact your local customs office for further information. Note, on rare occasions custom agents may delay the delivery of some packages.